DELIVERY

Getting your order to you.

Shipping Policy

Last Updated: June 10, 2026

At Ridevolt Bikes, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for information regarding order processing, delivery times, and shipping procedures.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly extended.

Shipping Locations

We currently ship throughout Ireland and may offer international shipping to selected destinations. Shipping availability and costs will be displayed at checkout based on your delivery address.

Delivery Times

Estimated delivery times are:

• Ireland: 2–7 business days

• European Union: 5–14 business days

• International Orders: 7–21 business days

Delivery times are estimates only and are not guaranteed.

Shipping Charges

Shipping fees are calculated at checkout based on the size, weight, and destination of your order. Any applicable taxes, customs duties, or import fees for international shipments are the responsibility of the customer unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available, allowing you to monitor your shipment's progress.

Delays and Lost Shipments

Ridevolt Bikes is not responsible for shipping delays caused by weather conditions, customs inspections, carrier disruptions, or other circumstances beyond our control. If your package appears lost or significantly delayed, please contact us and we will assist in resolving the issue with the shipping carrier.

Damaged Deliveries

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged item and packaging. We will review the issue and work toward an appropriate resolution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Ridevolt Bikes is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete delivery addresses provided at checkout.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: ridevoltltd@gmail.com

Ridevolt Bikes reserves the right to update this Shipping Policy at any time without prior notice.

RETURNS

Straightforward support after purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at ridevoltltd@gmail.com. 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at ridevoltltd@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ridevoltltd@gmail.com.